Delivery Information

Dispatch

Our goal is to get your order to you as quickly as possible. We endeavour to ship orders received before 1PM ACST that same business day, orders received after this will ship the next business day. Occasionally we may experience a higher-than-expected number of orders, in which case short delays may occur. If your order is going to be delayed more than two business days, we will notify you of this.

Some products require a longer turn-around-time to ship, such as our 3D printer kits. In this case, an estimate of the turn-around-time should be given on the product page.

Shipping Services

	Service	Time*	Tracked	Signature	AU	Global
	Mail Post†	2-6 Days			Yes
	Parcel Post	2-5 Days	Yes		Yes
	Express Post	1-2 Days	Yes		Yes
	Economy Air†	5-10 Days				Yes
	International Standard	5-10 Days	Yes			Yes
	International Express	3-7 Days	Yes	Yes		Yes

*These delivery times are estimates, measured in business days

^†Only available for orders under 200g, some restrictions apply

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Backorders

If an item goes on backorder we will contact you to discuss the available options.